Effective Date: January 1, 2019 – Present
This Privacy Policy applies to websites, apps, events, and other services operated by BLACKHAT® (“BLACKHAT®” or “we”).
Safeguarding your privacy is very important to us. We take the collection of personal information from our Users seriously and are committed to protecting each User’s privacy in accordance with this Privacy Policy. We use the term “User” to include any individual who accesses and uses any of our services, including but not limited to:
(a) the BLACKHAT® e-commerce store, membership and rewards programs, and
(b) surveys, contests, and sweepstakes (together, the “Services”).
Please carefully review our information collection practices and privacy protections below.
When using our Services, you may be asked to provide:
Name, email address, mailing address, and phone number
Payment and billing details (such as credit card information)
Account login credentials
Other information to help us provide a personalized experience
We collect information when you:
Register on our website
Place an order or make a purchase
Subscribe to a newsletter
Fill out a form or survey
Open a support ticket
Participate in contests, promotions, or events
We may use the information collected to:
Personalize your experience
Improve our Services and website performance
Respond to customer service requests efficiently
Process transactions quickly and securely
Administer contests, promotions, or surveys
Request reviews, ratings, or feedback
Follow up after live chat, email, or phone inquiries
Our website is regularly scanned for vulnerabilities and threats.
We use SSL (Secure Socket Layer) encryption for sensitive/credit information.
Personal data is stored behind secured networks and accessible only by authorized personnel.
All financial transactions are processed through a trusted gateway provider and not stored on our servers.
Yes, we use cookies to:
Store and process shopping cart items
Save User preferences for future visits
Track site traffic and interactions for improved Services
Users may disable cookies in their browser; however, some site functions may not work properly (e.g., login preferences or cart memory).
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except as required by law or in partnership with trusted operational providers who help us fulfill transactions and Services.
We comply with applicable laws, including:
CalOPPA (California Online Privacy Protection Act)
COPPA (Children’s Online Privacy Protection Act) – we do not market to children under 13
CAN-SPAM Act – all marketing emails will include a clear unsubscribe option
In case of a data breach, we will notify Users:
By email within 7 business days
Via in-site notification
This Privacy Policy may be updated periodically. The “Effective Date” at the top indicates the most recent revision. Any continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy.